Policies, Disclaimers, Shipping & Returns

Privacy Policy

Effective Date: 05/20/2025

At Bee Nature’s Essence, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://beenaturesessence.com and use our services.


📥 Information We Collect

When you use our site, we may collect the following types of information:

  • Personal Information: Name, shipping/billing address, email address, phone number, payment information.

  • Order Information: Products purchased, purchase history.

  • Device Information: IP address, browser type, referring/exit pages, time zone, and cookies.

  • Marketing Information: Email engagement, ad interactions, and tracking data.


🔍 How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Send you order confirmations and shipping updates

  • Communicate with you via email (Klaviyo) about promotions and new products

  • Improve our store, website experience, and product offerings

  • Analyze customer behavior using tools like Google Analytics and Facebook Pixel

  • Display targeted ads and retargeting campaigns on social platforms


🔁 Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Shopify (our e-commerce platform)

  • Klaviyo (email marketing)

  • Meta (Facebook/Instagram) for personalized ad delivery

  • Google Analytics for website usage insights

  • Shipping providers to deliver your products

Each third-party service provider has its own privacy policy governing how your data is used.


🌍 International Shipping & Data

If you are located outside the United States and choose to provide information to us, your data will be transferred to and processed in the U.S. By using our site, you consent to this transfer.


🍪 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Recognize your device

  • Remember your cart and preferences

  • Understand site performance

  • Serve relevant advertisements

You may disable cookies in your browser settings, though some features may not function properly.


🛡️ Data Retention

We retain your personal information for as long as necessary to fulfill orders and legal obligations. You may request deletion or correction of your data at any time.


🔐 Your Rights

You have the right to:

  • Access the data we hold about you

  • Correct or update your personal information

  • Withdraw consent to marketing communications

  • Request deletion of your data (subject to legal exceptions)

To exercise these rights, contact us at beenaturesessence@gmail.com.


📬 Contact Us

If you have any questions about this policy or your data:

Bee Nature’s Essence
296 Beauvoir Rd, STE 100 #1223
Biloxi, MS 39531
📧 Email: beenaturesessence@gmail.com


🔄 Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

 

 General Disclaimer:


   - Our products are specifically formulated for external use only. It is essential to avoid direct contact with the eyes and mucous membranes. Should any irritation occur during use, it is advised to discontinue immediately and seek guidance from a healthcare professional to address any concerns.

2. **Allergen Disclaimer:**
   - We encourage customers to thoroughly review the ingredient list prior to using our products, particularly if they have known allergies to specific substances. Our commitment to natural ingredients means that allergens may naturally occur; however, we are not responsible for any allergic reactions that may result from their use.

3. **Individual Results Disclaimer:**
   - It's important to note that results can vary significantly among individuals. While we work diligently to create effective products within our natural skincare line, individual skin and hair types will respond differently to treatment. Therefore, consistency and patience in your routine are key to achieving the desired outcomes, whether for skin repair or hair repair.

4. **Consultation Disclaimer:**
   - The information available on our website and related materials are not intended as a substitute for professional medical advice. If you have any concerns or questions regarding your skin or hair condition, we strongly recommend consulting with a qualified healthcare provider before utilizing our products to ensure safety and efficacy.

5. **Product Usage Disclaimer:**
   - For optimal results, please adhere to the usage instructions provided on the product packaging or our website. Incorrect use or overuse may lead to unintended adverse effects. It is also crucial to keep all products out of reach of children to prevent accidental misuse.

6. **Natural Ingredients Disclaimer:**
   - Our products are composed of high-quality natural ingredients, which may exhibit variations in color, texture, and scent due to their organic nature. These differences do not impact the overall quality or effectiveness of the product and allow for a unique sensory experience, particularly in offerings such as our Turmeric Soap, crafted for detoxing skin.

7. **Storage Disclaimer:**
   - To maintain the integrity and longevity of our products, including those in the Divine Skincare Bundle, please store them in a cool, dry place, away from direct sunlight and extreme temperatures.

8. **Legal Disclaimer:**
   - We hold no liability for any damages or injuries that may arise from the use of our products. By purchasing and using our range of offerings, you agree to indemnify and hold harmless our company from any liabilities associated with their use.

 

Shipping & Returns:

Shipping: Please allow 1-3 business days for processing your order. You will receive a notification once your package ships, ensuring you stay informed about the delivery of your great products. *MAXIMUM FREE SHIPPING DISCOUNT OF $25

Final Sale Items

Due to the personal nature of our products, all opened or used items are final sale. This ensures product safety and hygiene for all customers.


Unopened Product Returns

Unopened, unused items in original condition may be returned within 14 days of delivery.
To qualify:

  • Product must be sealed and unused

  • Return shipping is the customer’s responsibility

  • Proof of purchase is required

👉 Start a return by contacting us at akeem.beenaturesessence.com


First-Time Satisfaction Guarantee

Trying us for the first time?
If you’re not satisfied with your first order, we’ve got you covered with our 14-Day Satisfaction Guarantee.
You can choose:

  • A replacement

  • Store credit

  • Or a full refund

No stress. Just self-care that delivers.


Damaged or Incorrect Orders

Received the wrong item or something damaged?
Contact us within 3 days of delivery. Include:

  • Order number

  • Photos of the product/packaging
    We’ll take care of it — quickly and kindly.


Processing Time

Once your return is received and approved, your refund or replacement will be processed within 5–7 business days.


📩 Need Help?

We’re here for you.
Reach out anytime at akeem@beenaturesessence.com

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